Return & Exchange Policy

At HerHaven, your satisfaction is our top priority. We want you to love every product you receive.

Returns:

• You may return products within 7 days of receiving your order if they are defective, damaged, or not as described.

• Products must be unused, in original packaging, and in the same condition as received.

Exchanges:

• If you’d like to exchange an item, please contact us within 7 days of delivery.

• Our team will guide you through the exchange process quickly and smoothly.

Refunds:

• Once we receive and inspect the returned item, a refund will be processed to your original payment method.

• Refunds typically take 3–5 business days to reflect.

Important:

• Items purchased with Cash on Delivery (COD) will be refunded via bank transfer or store credit, as arranged with our team.

• Please contact us immediately if there’s any issue we’re here to make it right.

At HerHaven, we handle every order with care because your happiness matters to us.